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Tag: character building

Role-Playing Games: What Are They?

usinesses have long used a technique called role-playing for various training purposes: The sales representative plays the part of the ornery customer while the sales manager models appropriate techniques to overcome objections. Targeted role-play scenarios such as the sales example are common in the business world. But, role-play in the form of a game that is completely removed from the working situation may have benefits for training, as well.

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